Refund & Return Policy

Last updated: September 27, 2026

We want you to love what you ordered. If you do not, You have 30 days from the day your order is delivered to return unused items in their original condition and packaging. We pay for return shipping: you receive a prepaid label and nothing is deducted from your refund.

What can be returned

Items that are unused, in their original condition and packaging, with tags attached, within 30 days of delivery.
Items that arrived damaged or defective — contact us within 7 days of delivery with a photo and we will replace or refund them at no cost to you.

Not returnable: gift cards, final-sale items, personalized items, opened consumables.

How to start a return

Email [email protected] with your order number and the items you want to return, or use the order page in your account.
We reply within one business day with return instructions and, where we cover return shipping, a prepaid label.
Pack the items securely and drop the package at any carrier location within 14 days.

Refunds

Once we receive and inspect the return, the refund goes back to your original payment method within 3 business days. Banks and card issuers may take another 3–10 business days to post it. Original shipping charges are refunded when the return is due to our error (wrong, damaged or defective item).

Exchanges

The fastest way to get a different size or color is to place a new order and return the original under this policy.

Cancellations

Reply to your order confirmation as soon as possible. If the order has not shipped we will cancel and refund it in full; once it has shipped, use the return process above.