Shipping Policy

Last updated: September 27, 2026

Where we ship

We ship to all 50 U.S. states, Washington D.C. and U.S. territories, including P.O. boxes and APO/FPO addresses. We do not ship internationally.

Processing time

Orders are handed to the carrier within 1–2 business days of being placed (business days, excluding U.S. federal holidays). During launches and holiday peaks processing can take a little longer; we will say so on the homepage.

Shipping options and delivery times

MethodDelivery estimateCost
Free Shipping5–8 business daysFree
Standard Shipping3–6 business days$9.99
Priority Shipping1–2 business days$28.00

Delivery estimates count business days from the day the order ships, not the day it is placed, and are estimates rather than guarantees. Alaska, Hawaii and territories may take a few extra days. The options and prices above are exactly what you will see at checkout.

Tracking

You will receive an email with a tracking link as soon as the label is created. Tracking can take up to 24 hours to show the first scan.

Address changes

Check your address at checkout — we cannot change it after the order ships. If a package is returned to us as undeliverable we will contact you to reship it (shipping charged again) or refund the items.

Lost, stolen or damaged packages

If tracking shows delivered but the package is missing, wait 48 hours (carriers sometimes scan early), check with neighbors and your building, then email us. If it does not turn up we will file a carrier claim and send a replacement. Damaged on arrival? Send a photo within 7 days and we will make it right.

Contact

Delawerence White, 2908 Lake Rd, #11, Killeen, TX 76543 · [email protected]